Inflation has been a hot topic recently. Although utility rates may not immediately come to mind, they have increased at a rate higher than historical inflation values. It’s true – the average water and wastewater charge for 6,000 gallons from 2002 to 2026 climbed at a higher rate based on the Consumer Price Index for … Read more
The 2026 AE2S Nexus Utility Rate Survey booklets are currently out for delivery. The 2026 survey marks the 25th anniversary of this effort, and contains charts of water, wastewater, and stormwater rates, as well as a Total Utility Bill that includes water, wastewater, and stormwater. Since each community faces different challenges, it is often useful … Read more
Distribution of the 25th Edition of the AE2S Nexus Annual Utility Rate Survey is underway! Here is a preliminary look at the results to help you understand how your rates compare to those of your peers. Results can be useful to systems as budgets are finalized and 2027 rates are set, by providing a regional … Read more
A Quick-View Guide to Turning Rate Data into Better Decisions The 2026 Annual Utility Rate Survey booklets are being delivered in person and via mail. AE2S Nexus received responses from 129 systems serving populations 5,000 and greater, 76 systems serving populations less than 5,000, and 53 Regional Rural systems. Survey data was solicited from utilities in … Read more
Let’s talk utility rates, trends, and strategy! The 25th edition of the AE2S Annual Rate Survey is now open. Join hundreds of others by participating in the 2026 Utility Rate Survey for a holistic look at your position compared with peer utilities and what the numbers tell you when it comes to water, wastewater, stormwater, … Read more
Effective communication with customers is an important part of utility management. One of the best ways to build trust with your customers is to communicate in a transparent way. Rate increases are necessary to fund infrastructure improvements and maintain service quality. Sharing information about upcoming rate increases can be stressful, but it doesn’t need to … Read more