A Quick-View Guide to Turning Rate Data into Better Decisions The 2026 Annual Utility Rate Survey booklets are being delivered in person and via mail. AE2S Nexus received responses from 129 systems serving populations 5,000 and greater, 76 systems serving populations less than 5,000, and 53 Regional Rural systems. Survey data was solicited from utilities in … Read more
Let’s talk utility rates, trends, and strategy! The 25th edition of the AE2S Annual Rate Survey is now open. Join hundreds of others by participating in the 2026 Utility Rate Survey for a holistic look at your position compared with peer utilities and what the numbers tell you when it comes to water, wastewater, stormwater, … Read more
Effective communication with customers is an important part of utility management. One of the best ways to build trust with your customers is to communicate in a transparent way. Rate increases are necessary to fund infrastructure improvements and maintain service quality. Sharing information about upcoming rate increases can be stressful, but it doesn’t need to … Read more
AE2S Nexus has begun mailing or hand delivering the 2025 edition of the annual Utility Rate Survey. We would like to thank the 240 participants this year. AE2S Nexus received responses from 131 systems serving populations 5,000 and greater, 61 systems serving populations less than 5,000, and 48 Regional Rural systems. Survey data was solicited … Read more
How do your rates compare? Find out by participating in the Annual Utility Rate Survey. Check your email inbox or mailbox for the questionnaire. The digital and print versions of the survey were sent to utilities in February. The deadline for participation has been extended to May 2, 2025. Each year, AE2S conducts a survey … Read more
How do your rates compare? Find out by participating in the Annual Utility Rate Survey. Check your email inbox or mailbox for the questionnaire. The digital and print versions of the survey were sent to utilities on February 3rd. The deadline for participation is March 21, 2025. Each year, AE2S conducts a survey of water, wastewater, … Read more